{"id":6954,"date":"2025-04-15T01:00:03","date_gmt":"2025-04-15T01:00:03","guid":{"rendered":"https:\/\/www.koneksi.co\/blog\/?p=6954"},"modified":"2025-12-31T07:54:38","modified_gmt":"2025-12-31T07:54:38","slug":"retail-crm-software","status":"publish","type":"post","link":"https:\/\/www.koneksi.co\/blog\/retail-crm-software\/","title":{"rendered":"20 Retail CRM Software Terbaik untuk Bisnis Ritel 2026"},"content":{"rendered":"<p>Tahukah Anda, bahwa salah satu tantangan terbesar yang dihadapi bisnis saat ini adalah manajemen prospek yang efektif? Tanpa sistem yang teratur, prospek mudah terlewat, peluang penjualan hilang, dan potensi pertumbuhan bisnis pun terhambat.<\/p>\n<p><span style=\"font-weight: 400;\">Dengan kondisi di atas, penggunaan retail CRM (<\/span><i><span style=\"font-weight: 400;\">customer relationship management<\/span><\/i><span style=\"font-weight: 400;\">) menjadi solusi untuk mengelola prospek dan pelanggan secara efisien. Dengan sistem yang tepat, bisnis dapat membangun hubungan lebih kuat, meningkatkan penjualan, dan menjaga loyalitas pelanggan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Oleh karena itu, Anda perlu memastikan untuk memilih <em>Retail CRM Software<\/em> yang tepat dan sesuai bagi kebutuhan bisnis Anda. Dalam artikel ini, akan dijelaskan mengenai rekomendasi-rekomendasi CRM terbaik di Indonesia yang bisa anda coba.<\/span><\/p>\n<a\r\n      href=\"https:\/\/www.koneksi.co\/tour-produk-gratis?medium=demo-gratis-banner\"\r\n      target=\"_blank\"\r\n      ><img decoding=\"async\"\r\n        class=\"responsive-image-banner\"\r\n        loading=\"lazy\"\r\n        src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Demo-Gratis.webp\"\r\n        data-desktop-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Demo-Gratis.webp\"\r\n        data-mobile-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Demo-Gratis-Mobile.webp\"\r\n        alt=\"demoGratis\"\r\n      \/><\/a>\r\n  <script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n      function updateImageSource() {\r\n        var images = document.querySelectorAll(\".responsive-image-banner\");\r\n        var screenWidth = window.innerWidth;\r\n\r\n        images.forEach(function(img) {\r\n          var mobileSrc = img.getAttribute(\"data-mobile-src\");\r\n          var desktopSrc = img.getAttribute(\"data-desktop-src\");\r\n\r\n          if (screenWidth < 576 && mobileSrc) {\r\n            img.setAttribute(\"src\", mobileSrc);\r\n          } else {\r\n            img.setAttribute(\"src\", desktopSrc);\r\n          }\r\n        });\r\n      }\r\n\r\n      \/\/ Initial check\r\n      updateImageSource();\r\n\r\n      \/\/ Update on resize\r\n      window.addEventListener(\"resize\", updateImageSource);\r\n    });\r\n  <\/script>\n<!-- START Generate \"ToC\" using PHP (server side), mirroring JS version -->\r\n<!-- END Generate \"ToC\" using PHP (server side), mirroring JS version -->\r\n\r\n<div id=\"placeholder-toc\"><\/div>\r\n<div id=\"toc\">\r\n    <div class=\"header\">\r\n      <span class=\"toc-title\" id=\"toc-title\">Daftar Isi<\/span>\r\n      <i class=\"toc-icon\">\r\n        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#FFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" class=\"header-icon\">\r\n          <path d=\"m6 9 6 6 6-6\" \/>\r\n        <\/svg>\r\n      <\/i>\r\n    <\/div>\r\n    <div class=\"list\">\r\n      <ul id=\"toc-list\">\r\n\t\t  <li><a href=\"#apa-itu-retail-crm-software\">Apa itu Retail CRM Software?<\/a><\/li><li><a href=\"#20-rekomendasi-retail-crm-software-terbaik-di-indonesia-2026\">20 Rekomendasi Retail CRM Software Terbaik di Indonesia 2026<\/a><\/li><li><a href=\"#apa-manfaat-menggunakan-retail-crm-software\">Apa Manfaat Menggunakan Retail CRM Software?<\/a><\/li><li><a href=\"#apa-saja-fitur-fitur-penting-yang-ada-di-aplikasi-retail-crm\">Apa Saja Fitur-Fitur Penting yang Ada di Aplikasi Retail CRM?<\/a><\/li><li><a href=\"#bagaimana-tips-memilih-retail-crm-software-yang-tepat\">Bagaimana Tips Memilih Retail CRM Software yang Tepat?<\/a><\/li><li><a href=\"#kesimpulan\">Kesimpulan\u00a0<\/a><\/li>      <\/ul>\r\n    <\/div>\r\n<\/div>\r\n\r\n<style>\r\n\/* TOC Styling *\/\r\n#toc {\r\n  background-color: #FFF;\r\n  padding: 17px 24px 17px 24px !important;\r\n  margin-bottom: 20px;\r\n  border: 1px solid #087CBC;\r\n  border-radius: 6px;\r\n  display: inline-block;\r\n  max-width: 100%;\r\n  transition: .4s ease height;\r\n  margin-left: 0;\r\n  overflow-y: hidden;\r\n  width: 475px; \/* Changed from 100% to 475px *\/\r\n  height: auto;\r\n}\r\n\t\r\n#toc::-webkit-scrollbar {\r\n  display: none;\r\n}\r\n\r\n\/* Make sure the width is responsive on smaller screens *\/\r\n@media (max-width: 500px) {\r\n  #toc {\r\n    width: 100%; \/* Fall back to 100% on smaller screens *\/\r\n  }\r\n}\r\n\r\n#toc .header {\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: space-between;\r\n  background-color: transparent;\r\n  cursor: pointer;\r\n}\r\n\r\n.toc-title {\r\n  font-weight: 600;\r\n  font-size: 18px;\r\n  color: #393939;\r\n}\r\n\r\n.toc-icon {\r\n  background-color: #087dbe;\r\n  border-radius: 50%;\r\n  display: flex;\r\n  align-items: center;\r\n  justify-content: center;\r\n  transition: transform 0.3s ease;\r\n}\r\n\r\n.header-icon {\r\n  background-color: #087dbe;\r\n  border-radius: 30px;\r\n  padding: 5px;\r\n}\r\n\r\n#toc ul {\r\n  list-style-type: none;\r\n  padding-left: 0;\r\n  margin-top: 10px;\r\n}\r\n\r\n#toc ul li {\r\n  margin-bottom: 6px;\r\n  margin-left: 0;\r\n  transition: .2s ease;\r\n  cursor: pointer;\r\n}\r\n\r\n#toc a {\r\n  text-decoration: none;\r\n  color: #5A5A5A !important;\r\n  transition: .2s ease;\r\n  font-weight: 400 !important;\r\n  display: block;\r\n  padding: 4px 16px 4px 0;\r\n}\r\n\r\n#toc-list li a:hover, #toc-list a.active {\r\n  background-color: #DFF4FF;\r\n  padding: 4px 16px 4px 16px;\r\n  border-radius: 6px;\r\n  color: #087dbe !important;\r\n  font-weight: 600 !important;\r\n}\r\n\r\n#toc .list {\r\n  transition: height 0.4s ease;\r\n  overflow: hidden;\r\n}\r\n\r\n#placeholder-toc {\r\n  display: none;\r\n}\r\n\r\n\/* Sticky TOC styling *\/\r\n#toc.sticky {\r\n  position: fixed;\r\n  bottom: 0;\r\n  z-index: 100; \r\n  background-color: #DFF4FF;\r\n  border: 1px solid #393939;\r\n  box-shadow: 0px 0px 14px 0px #00000040;\r\n  padding: 12px 16px !important;\r\n  width: 47% !important;\r\n  max-height: 60vh;\r\n  overflow-y: scroll;\t\r\n}\r\n\r\n#toc.sticky .list {\r\n  height: 0px;\r\n}\r\n\r\n@media (max-width: 767px) {\r\n\t#toc {\r\n\t\t  margin-bottom: 0;\r\n\t}\r\n  #toc.sticky {\r\n          bottom: 100px;\r\n          width: 83vw !important;\r\n          max-height: 60vh;\r\n          overflow-y: scroll;\r\n  }\r\n}\r\n\t\r\n@media (min-width: 1450px) {\r\n  #toc.sticky {\r\n          width: 710px !important;\r\n  }\r\n}\r\n<\/style>\r\n<script>\r\n \/\/ Generate TOC based on headings\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \/\/ Get the element that will contain the TOC\r\n  const tocList = document.getElementById('toc-list');\r\n\r\n  \/\/ Get the element with the ID 'post-content'\r\n  const article = document.querySelector('.post-content');\r\n\r\n  \/\/ Find all h2 elements within 'myarticle'\r\n  const headers = article.getElementsByTagName('h2');\r\n\r\n  \/\/ Loop through the h2 elements and create a list item for each one\r\n  for (let i = 0; i < headers.length; i++) {\r\n    const header = headers[i];\r\n    const headerText = header.textContent;\r\n\/\/     const headerId = 'header-' + i;\r\n    const headerId = headerText\r\n    .toLowerCase()\r\n    .trim()\r\n    .replace(\/[^\\w\\s-]\/g, '')  \/\/ hapus tanda baca\r\n    .replace(\/\\s+\/g, '-'); \/\/ ganti spasi jadi \"-\"\r\n\r\n    \/\/ Set an ID for the header if it doesn't have one\r\n    header.setAttribute('id', headerId);\r\n\r\n\/\/ \t  if (headerText.toLowerCase() !== \"key takeaways\"){\r\n\/\/ \t\t\/\/ Create a list item for the TOC\r\n\/\/ \t\tconst listItem = document.createElement('li');\r\n\r\n\/\/ \t\t\/\/ Create a link for the list item\r\n\/\/ \t\tconst link = document.createElement('a');\r\n\/\/ \t\tlink.setAttribute('href', '#' + headerId);\r\n\/\/ \t\tlink.textContent = headerText;\r\n\r\n\/\/ \t\t\/\/ Append the link to the list item\r\n\/\/ \t\tlistItem.appendChild(link);\r\n\r\n\/\/ \t\t\/\/ Append the list item to the TOC list\r\n\/\/ \t\ttocList.appendChild(listItem);\r\n\/\/ \t  }\r\n  }\r\n});\r\n\r\n\/\/ Keep height and placement of content using placeholder in place of TOC\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const placeholderToc = document.querySelector('#placeholder-toc');\r\n\r\n  function setPlaceholderHeight() {\r\n    placeholderToc.style.height = `${toc.offsetHeight}px`;\r\n  }\r\n\r\n  \/\/ Set the initial height of the placeholder\r\n  setPlaceholderHeight();\r\n\r\n  \/\/ Update the height on window resize\r\n  window.addEventListener('resize', setPlaceholderHeight);\r\n});\r\n  const tocTitle = document.querySelector('#toc-title'); \/\/ Assuming header-faq is the element for TOC title\r\n\r\n\/\/ Sticky TOC and update heading\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  const toc = document.querySelector('#toc');\r\n  const footer = document.querySelector('.main-footer');\r\n  const tocParent = toc.parentElement;\r\n  const divTop = tocParent.getBoundingClientRect().top + window.pageYOffset;\r\n  const tocHeight = toc.offsetHeight;\r\n  const triggerPoint = divTop + tocHeight + 700;\r\n  const footerHeight = footer.offsetHeight;\r\n  const triggerFooterPoint = footer.getBoundingClientRect().top + window.pageYOffset - footerHeight - footerHeight - footerHeight;\r\n  const phtoc = document.querySelector('#placeholder-toc');\r\n  const headers = document.querySelectorAll('.post-content h2');\r\n  const navLinks = document.querySelectorAll('#toc-list a');\r\n\t\r\n\tconst panel2 = document.querySelector(\"#toc .list\");\r\n\tvar icon = document.querySelector(\".toc-icon\");\r\n\r\n  let activeLink = null; \/\/ Declare activeLink outside the loop\r\n\t\r\n  \/\/ Function to handle scroll and add\/remove .sticky class\r\n  function handleScroll() {\r\n    const windowTop = window.pageYOffset || document.documentElement.scrollTop;\r\n    let currentHeader = '';\r\n\r\n    \/\/ Highlight user progress as the heading comes\r\n    headers.forEach(header => {\r\n\t\tconst headerTop = header.offsetTop;\r\n\t\tconst headerHeight = header.clientHeight;\r\n\t\tif (window.scrollY >= (headerTop - headerHeight + 700)) {\r\n\t\t\tconst currentHeaderId = header.getAttribute('id');\r\n\t\t\tconst currentHeaderText = document.getElementById(currentHeaderId).textContent;\r\n\/\/ \t\t\tconsole.log(\"current header text:\", currentHeaderText);\r\n\t\t\ttocTitle.textContent = currentHeaderText;\r\n\t\t\tcurrentHeader = currentHeaderId;\r\n\t\t\t\r\n\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\ttocTitle.textContent = 'Daftar isi';\r\n\t\t\t}\r\n\t\t}\r\n\t});\r\n\r\n    navLinks.forEach(link => {\r\n      link.classList.remove('active');\r\n      if(currentHeader != '') {\r\n\t\t  if (link.getAttribute('href').includes(currentHeader)) {\r\n\t\t\t  link.classList.add('active');\r\n\t\t  }\r\n\t  }\r\n    });\r\n\/\/     if (windowTop < triggerFooterPoint) {\r\n\/\/         toc.style.display = 'block';\r\n\/\/ \t}else{\r\n\/\/         toc.style.display = 'none';\r\n\/\/ \t}\r\n    \/\/ Update TOC title if sticky\r\n    if (windowTop > triggerPoint) {\r\n      if (!toc.classList.contains('sticky')) {\r\n        phtoc.style.display = \"block\";\r\n\/\/         toc.classList.add('sticky');\r\n\/\/         comment: prevent assigning fixed width\r\n\/\/         toc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/         toc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n        toc.style.backgroundColor = \"#DFF4FF\";\r\n\t\tpanel2.style.height = '0px';\r\n\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t  if(window.innerWidth < 767){\r\n\/\/ \t\t\t  const tocs = document.querySelector('#toc.sticky');\r\n\t\t\t  tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\/\/ \t\t\t  comment: remove default width for mobile\r\n\/\/        \t  toc.style.width = '150px'; \/\/ Set width to match the parent element\r\n\t\t  } else {\r\n                toc.classList.add(\"sticky\");\r\n          }\r\n      }\r\n      if (currentHeader) {\r\n\/\/         console.log(\"activeLink:\", activeLink);\r\n        if (activeLink) {\r\n\/\/           tocTitle.textContent = activeLink.textContent; \/\/ Update TOC title\r\n          tocTitle.textContent = activeLink ? activeLink.textContent : \"\"; \/\/ Update title only if activeLink exists\r\n        }\r\n      }\r\n    } else {\r\n      toc.classList.remove('sticky');\r\n      phtoc.style.display = \"none\";\r\n      toc.style.width = 'unset'; \/\/ Reset to original width\r\n      toc.style.backgroundColor = \"#FFF\";\r\n      tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\t\tpanel2.style.height = panel2.scrollHeight + \"px\";\r\n\t\ticon.style.transform = \"rotate(180deg)\";\r\n    }\r\n  }\r\n\r\n    \/\/ Attach the scroll event listener to the window\r\n    window.addEventListener('scroll', handleScroll);\r\n\r\n    \/\/ Initial call to handleScroll to set the correct state on load\r\n    handleScroll();\r\n});\r\n\t\r\n\t\/\/ Open toggle TOC\r\n\t  document.addEventListener(\"DOMContentLoaded\", function() {\r\n\t\tvar tocHeader = document.querySelector(\"#toc .header\");\r\n\t\tvar toc = document.querySelector(\"#toc\");\r\n\t\tvar icon = document.querySelector(\".toc-icon\");\r\n\t\tconst tocTitle = document.querySelector('#toc-title');\r\n\t\tconst tocs = document.querySelector('#toc.sticky');\r\n \t\tconst tocParent = toc.parentElement;\t\t  \r\n\r\n\t\t  tocHeader.addEventListener(\"click\", function() {\r\n\t\t\tvar panel = this.nextElementSibling;\r\n\t\t\tif (panel.style.height !== '0px') { \/\/ Check if height is not 0px\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\/\/ \t\t\t\ttoc.style.paddingBottom = '6px'; \r\n\t\t\t\tif(window.innerWidth > 768){\r\n\t\t\t\t\tif(!toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = \"unset\";\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t\tif (toc.classList.contains('sticky')){\r\n\t\t\t\t\t\ttoc.style.width = '${tocParent.offsetWidth}px';\r\n\/\/ \t\t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t\t}\r\n\t\t\t\t}\r\n\t\t\t\tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = \"unset\"; \/\/ Reset width\r\n\t\t\t\t}\r\n\t\t\t\ttoc.style.backgroundColor = \"#DFF4FF\";\r\n\t\t\t} else {\r\n\t\t\t  panel.style.height = panel.scrollHeight + \"px\";\r\n\t\t\t  icon.style.transform = \"rotate(0deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#FFF\";\r\n\t\t\t  tocTitle.textContent = 'Daftar isi'; \/\/ Reset title\r\n\t\t\t\ttoc.style.paddingBottom = '24px';\r\n\t\t\t \tif(window.innerWidth < 767){\r\n\t\t\t\t\ttoc.style.width = `${tocParent.offsetWidth}px`; \/\/ Set width to match the parent element\r\n\/\/ \t\t\t\t\tcomment for testing\r\n\/\/ \t\t\t\t\ttoc.setAttribute('style', 'width: ' + tocParent.offsetWidth + 'px !important;');\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t  });\r\n\r\n\t\t  \/\/ Close TOC when a link inside it is clicked\r\n\t\t  var tocLinks = document.querySelectorAll(\"#toc .list a\");\r\n\t\t  tocLinks.forEach(function(link) {\r\n\t\t\tlink.addEventListener(\"click\", function() {\r\n\t\t\t  var panel = document.querySelector(\"#toc .list\");\r\n\t\t\t  panel.style.height = '0px'; \/\/ Set height to 0 for full collapse\r\n\t\t\t  icon.style.transform = \"rotate(180deg)\";\r\n\t\t\t  toc.style.backgroundColor = \"#DFF4FF\";\r\n\t\t\t});\r\n\t\t  });\r\n\t\t});\r\n\r\n\r\n\r\n\t\r\n\/\/ \tmake the heading at the center of the viewport\r\n\tdocument.addEventListener('DOMContentLoaded', function() {\r\n    \/\/ Add click event listener to all links in the TOC list\r\n    document.querySelectorAll('#toc-list a').forEach(anchor => {\r\n        anchor.addEventListener('click', function (e) {\r\n            e.preventDefault(); \/\/ Prevent the default behavior of jumping to the anchor\r\n\/\/ \t\t\tconsole.log(\"prevent default\");\r\n            const targetId = this.getAttribute('href').substring(1); \/\/ Get the ID of the target element\r\n            const targetElement = document.getElementById(targetId); \/\/ Get the target element\r\n\r\n            if (targetElement) {\r\n                const headerHeight = document.querySelector('#toc .header').offsetHeight; \/\/ Get the height of the fixed header\r\n                const windowHeight = window.innerHeight; \/\/ Get the height of the viewport\r\n                const targetOffset = targetElement.offsetTop; \/\/ Get the top offset of the target element\r\n                const scrollTo = targetOffset + (windowHeight \/ 2) + (headerHeight); \/\/ Calculate the scroll position to center the target element\r\n\r\n                \/\/ Scroll to the calculated position smoothly\r\n                window.scrollTo({\r\n                    top: scrollTo,\r\n                    behavior: 'smooth'\r\n                });\r\n            }\r\n        });\r\n    });\r\n});\r\n<\/script>\n<h2>Apa itu Retail CRM Software?<\/h2>\n<p>Retail CRM adalah sistem yang dirancang untuk membantu bisnis ritel mengelola hubungan dengan pelanggan secara lebih efektif. CRM for retail mengintegrasikan data dari berbagai saluran seperti toko fisik, e-commerce, dan media sosial.<\/p>\n<p>Dengan Retail CRM, bisnis dapat mempercepat proses transaksi dan meningkatkan akurasi data pelanggan. Hal ini memungkinkan tim penjualan dan pemasaran memberikan layanan yang lebih personal dan responsif.<\/p>\n<p>Menariknya, kebutuhan akan sistem yang spesifik ini juga terlihat di industri lain, seperti properti, yang menggunakan <a href=\"https:\/\/www.koneksi.co\/blog\/crm-real-estate-terbaik\/\">CRM real estate software<\/a> untuk mengelola prospek dan interaksi pelanggan dengan lebih optimal.<\/p>\n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n          <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.koneksi.co\/img\/pop-up\/koneksi.png\" alt=\"Koneksi Logo\" height=\"32\" width=\"200\" \/>\r\n          <a href=\"#hashmicro\" style=\"color: #087DBE !important\">Koneksi<\/a>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t\t\t\t\r\n          <p class=\"desc\">Untuk retail Indonesia dengan integrasi ERP &amp; POS lokal<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-button\">\r\n          <div>\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" height=\"15px\" width=\"15px\" viewBox=\"0 -960 960 960\" fill=\"#ffffff\">\r\n              <path style=\"flex-shrink: 0;\" d=\"m387-412 35-114-92-74h114l36-112 36 112h114l-93 74 35 114-92-71-93 71ZM240-40v-309q-38-42-59-96t-21-115q0-134 93-227t227-93q134 0 227 93t93 227q0 61-21 115t-59 96v309l-240-80-240 80Zm240-280q100 0 170-70t70-170q0-100-70-170t-170-70q-100 0-170 70t-70 170q0 100 70 170t170 70Z\" \/>\r\n            <\/svg>\r\n            <p style=\"color: #ffffff; margin-bottom: 0; font-size: 14px; line-height: 1.5;\">Top Choice<\/p>\r\n          <\/div>\r\n          <a href=\"https:\/\/wa.me\/628132286150\"><i class=\"tdm-btn-icon tdc-font-fa tdc-font-fa-whatsapp\"><\/i> Chat Kami<\/a>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t5\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#koneksi\" class=\"text\" style=\"color: #000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#koneksi\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www-cms.pipedriveassets.com\/Generic_logo.png\" alt=\"Pipedrive\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#pipedrive\" style=\"color: #087DBE !important\">Pipedrive<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Tim penjualan retail yang butuh pipeline sederhana<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.7\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#pipedrive\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#pipedrive\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/logos-world.net\/wp-content\/uploads\/2020\/09\/Oracle-Symbol.png\" alt=\"Oracle\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#oracle\" style=\"color: #087DBE !important\">Oracle<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Retail besar dengan kebutuhan analitik dan skalabilitas<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.7\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#oracle\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#oracle\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/1000logos.net\/wp-content\/uploads\/2022\/12\/HubSpot-Logo.png\" alt=\"Hubspot\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#hubspot\" style=\"color: #087DBE !important\">Hubspot<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Untuk retail fokus inbound marketing &amp; otomatisasi penjualan<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.7 \/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#hubspot\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#hubspot\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.hashmicro.com\/blog\/wp-content\/uploads\/2023\/06\/hashmicro-logo-21.png\" alt=\"HashMicro\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#hashmicro\" style=\"color: #087DBE !important\">HashMicro<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Perusahaan dengan CRM lokal terintegrasi stok &amp; penjualan<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star-half-stroke\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.5\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#hashmicro\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#hashmicro\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/3\/30\/ZOHO_logo_2023.svg\/2560px-ZOHO_logo_2023.svg.png\" alt=\"Zoho\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#zoho\" style=\"color: #087DBE !important\">Zoho<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Retail menengah dengan CRM fleksibel dan terjangkau<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star-half-stroke\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.5\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#zoho\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#zoho\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n    <style>\r\n      .shortlist {\r\n        border: 1px solid #afafaf;\r\n        border-radius: 6px;\r\n        margin-bottom: 16px;\r\n        max-width: 800px;\r\n        margin: 0 auto 16px;\r\n        background-color: #ffffff;\r\n      }\r\n\r\n      .shortlist a {\r\n        transition: all 0.2s ease;\r\n        text-decoration: none;\r\n      }\r\n\t\t\r\n\t\t.shortlist .td-icon-star,\r\n\t\t.shortlist .td-icon-star-half,\r\n\t\t.shortlist .td-icon-star-empty {\r\n\t\t\tvertical-align: middle;\r\n\t\t}\r\n\r\n      .shortlist-content {\r\n        display: flex;\r\n\/*         width: 100%; *\/\r\n        padding: 16px;\r\n        border-bottom: 1px solid #afafaf;\r\n      }\r\n\r\n      .shortlist-footer {\r\n        display: flex;\r\n        align-items: center;\r\n\t\tjustify-content: space-between;\r\n        padding: 8px 28px 8px 8px;\r\n        border-bottom-left-radius: 6px;\r\n        border-bottom-right-radius: 6px;\r\n      }\r\n\t\t\r\n\t\t.shortlist-footer .link-g2 {\r\n\t\t\tdisplay: flex;\r\n\t\t\talign-items: center;\r\n\t\t\tgap: 6px;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .image-g2 {\r\n\t\t\twidth: 24px;\r\n\t\t\theight: 24px;\r\n\t\t\tmargin-bottom: 0 !important;\r\n\t\t}\r\n\t\t\r\n\t\t.shortlist-footer .rating-text {\r\n\t\t\tmargin-bottom: 0;\r\n\t\t\tfont-size: 12px;\r\n\t\t\tfont-weight: 500;\r\n\t\t}\r\n\r\n      .shortlist-footer .link-section {\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-footer .text {\r\n        font-size: 16px;\r\n        margin-bottom: 0;\r\n        color: black !important;\r\n      }\r\n\r\n      .shortlist-footer .link-section svg path {\r\n        stroke: #ea1717;\r\n      }\r\n\r\n      .shortlist-divider {\r\n        width: 1px;\r\n        background-color: #afafaf;\r\n        margin: 0 8px;\r\n      }\r\n\r\n      .shortlist-company {\r\n        display: flex;\r\n        flex-direction: column;\r\n      }\r\n\r\n      .shortlist-company img {\r\n        max-height: 32px;\r\n        height: auto;\r\n        object-fit: contain;\r\n        object-position: left;\r\n        margin-bottom: 4px;\r\n      }\r\n\r\n      .shortlist-company a {\r\n        font-size: 18px;\r\n        color: #087DBE;\r\n        font-weight: 600;\r\n      }\r\n\r\n      .shortlist-company a:hover {\r\n        color: #811313 !important;\r\n      }\r\n\r\n      .shortlist-best {\r\n        width: 70%;\r\n      }\r\n\r\n      .shortlist-best p {\r\n        font-size: 16px;\r\n      }\r\n\r\n      .shortlist-best .title {\r\n        color: #7e7e7e;\r\n        margin-bottom: 8px;\r\n      }\r\n\r\n      .shortlist .desc {\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button {\r\n        width: 25%;\r\n        display: flex;\r\n        flex-direction: column;\r\n        gap: 8px;\r\n        justify-content: center;\r\n        align-items: center;\r\n      }\r\n\r\n      .shortlist-button div {\r\n        background-color: #087DBE;\r\n        color: #ffffff;\r\n        padding: 4px 16px;\r\n        border-radius: 20px;\r\n        text-align: center;\r\n        display: flex;\r\n        align-items: center;\r\n        gap: 4px;\r\n      }\r\n\r\n      .shortlist-button a {\r\n        padding: 8px 16px;\r\n        color: #087DBE;\r\n        border: 1px solid #087DBE;\r\n        border-radius: 6px;\r\n        font-size: 16px;\r\n        font-weight: 600;\r\n        margin-bottom: 0;\r\n      }\r\n\r\n      .shortlist-button a:hover {\r\n        color: #ffffff !important;\r\n        background-color: #087DBE;\r\n      }\r\n\r\n\t\t.link-section svg path {\r\n\t\t  stroke: #087DBE !important; \/* your blue *\/\r\n\t\t}\r\n      @media (max-width: 768px) {\r\n        .shortlist-content {\r\n          flex-direction: column;\r\n          padding: 0;\r\n          border-bottom: none;\r\n        }\r\n\r\n        .shortlist-divider {\r\n          display: none;\r\n        }\r\n\r\n        .shortlist-company,\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          width: 100%;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-best,\r\n        .shortlist-button {\r\n          border-top: 1px solid #eaeaea;\r\n        }\r\n\r\n        .shortlist-footer {\r\n          border-top: 1px solid #eaeaea;\r\n          padding: 12px 16px;\r\n        }\r\n\r\n        .shortlist-button {\r\n          align-items: flex-start;\r\n        }\r\n      }\r\n    <\/style>\r\n\r\n        <div class=\"shortlist\">\r\n      <div class=\"shortlist-content\">\r\n        <div class=\"shortlist-company\">\r\n                    <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/assets.keap.com\/image\/upload\/b_rgb:36A635,c_fill,f_auto,g_face,h_630,q_95,w_1200\/v1670527188\/keap\/default-social-image.webp\" alt=\"Keap\" height=\"32\" width=\"155\" \/>\r\n                              <a href=\"#keap\" style=\"color: #087DBE !important\">Keap<\/a>\r\n                  <\/div>\r\n        <div class=\"shortlist-divider\"><\/div>\r\n        <div class=\"shortlist-best\">\r\n          <p class=\"title\">Ideal Untuk<\/p>\r\n\t\t\t<div style=\"display: flex; gap: 10px\">\r\n\t\t\t\t<svg style=\"flex-shrink: 0;\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"25\" height=\"24\" viewBox=\"0 0 25 24\" fill=\"none\">\r\n                                    <path d=\"M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" fill=\"#E8F5EB\"><\/path>\r\n                                    <path d=\"M8.25 12L11.08 14.83L16.75 9.17001M12.5 22C18 22 22.5 17.5 22.5 12C22.5 6.5 18 2 12.5 2C7 2 2.5 6.5 2.5 12C2.5 17.5 7 22 12.5 22Z\" stroke=\"#3C914D\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\r\n                                <\/svg>\r\n\t\t\t\t          <p class=\"desc\">Retail kecil-menengah dengan otomatisasi pemasaran simpel<\/p>\r\n\t\t\t<\/div>\r\n        <\/div>\r\n      <\/div>\r\n      <div class=\"shortlist-footer\">\r\n\t\t  <div class=\"link-g2\">\r\n\t\t\t  <div class=\"rating-stars-container\"><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star\" style=\"color: #ffb302\"><\/i><i class=\"fa-solid fa-star-half-stroke\" style=\"color: #ffb302\"><\/i><\/div>\r\n\t\t\t  <p class=\"rating-text\">\r\n\t\t\t\t4.5\/5\r\n\t\t\t  <\/p>\r\n\t\t  <\/div>\r\n\t\t  \r\n        <div class=\"link-section\">\r\n          <a href=\"#keap\" class=\"text\" style=\"color: ##000000 !important;\">Selengkapnya<\/a>\r\n\t\t\t<a href=\"#keap\">\r\n          <svg width=\"16px\" height=\"16px\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n            <path d=\"M12 4L12 20M12 20L18 14M12 20L6 14\" stroke=\"#087DBE\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\" \/>\r\n          <\/svg>\r\n\t\t\t<\/a>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n    \n<h2>20 Rekomendasi Retail CRM Software Terbaik di Indonesia 2026<\/h2>\n<p><span id=\"rekomendasi\">Berikut kami rekomendasikan 20 CRM retail terbaik di Indonesia tahun 2026 yang bisa anda coba. Daftar ini dapat membantu anda untuk mengidentifikasi<em> retail CRM software<\/em> yang tepat dan sesuai bagi kebutuhan bisnis Anda.<\/span><\/p>\n<h3 id=\"koneksi\"><span style=\"font-weight: 400;\"><strong>1. CRM Software Koneksi<\/strong>\u00a0<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6979 size-large\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/koneksi-1024x626.png\" alt=\"retail crm software koneksi\" width=\"770\" height=\"471\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/koneksi-1024x626.png 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/koneksi-300x183.png 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/koneksi-768x470.png 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/koneksi.png 1367w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Salah satu rekomendasi <em>retail CRM software<\/em> yang bisa anda coba adalah <\/span><a href=\"https:\/\/www.koneksi.co\/software-crm\"><span style=\"font-weight: 400;\">software CRM<\/span><\/a><span style=\"font-weight: 400;\"> dari Koneksi. Koneksi adalah pengembang software yang saat ini telah dipercaya oleh ribuan klien di Indonesia dan Singapura untuk membantu mengelola bisnis mereka. Selain itu, Koneksi sudah dipercaya oleh berbagai perusahaan di Indonesia dan telah terverifikasi ISO sehingga Anda tidak perlu khawatir terkait keamanan data dan standarisasi project yang dikerjakan oleh Koneksi.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Koneksi CRM retail bisa menjadi solusi terbaik untuk bisnis Anda dalam mengelola <\/span><i><span style=\"font-weight: 400;\">leads<\/span><\/i><span style=\"font-weight: 400;\">, melacak aktivitas penjualan dan mengonversi lebih banyak prospek menjadi penjualan. Anda juga dapat melakukan integrasi dengan modul lainnya sehingga dapat memenuhi kebutuhan bisnis Anda secara <\/span><i><span style=\"font-weight: 400;\">end-to-end<\/span><\/i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beberapa fitur lain yang tersedia dalam CRM retail ini antara lain:<\/span><\/p>\n<ul>\n<li><b>Lead &amp; contact management: <\/b><span style=\"font-weight: 400;\">mengelola informasi dan prospek pelanggan<\/span><\/li>\n<li><b>Pipeline management: <\/b><span style=\"font-weight: 400;\">mengelola dan melacak aktivitas penjualan<\/span><\/li>\n<li><b>Forecasting revenue: <\/b><span style=\"font-weight: 400;\">memprediksi pendapatan di masa mendatang<\/span><\/li>\n<li><b>Sales &amp; marketing automation:<\/b><span style=\"font-weight: 400;\"> mengotomatisasi proses penjualan dan pemasaran yang berulang.<\/span><\/li>\n<li><b>Report analysis:<\/b><span style=\"font-weight: 400;\"> menampilkan laporan bisnis secara rinci<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li><span style=\"font-weight: 400;\">Memiliki fitur-fitur yang komprehensif yang didesain khusus untuk pemasaran, penjualan, dan layanan.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem atau produk Koneksi lainnya.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Memiliki tingkat kustomisasi yang tinggi sehingga dapat disesuaikan dengan kebutuhan spesifik perusahaan baik skala menengah hingga hingga enterprise.<\/span><\/li>\n<li><i><span style=\"font-weight: 400;\">Unlimited user<\/span><\/i><span style=\"font-weight: 400;\">, dimana tidak ada tambahan biaya untuk jumlah user tertentu.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Adanya layanan <\/span><i><span style=\"font-weight: 400;\">after-sales<\/span><\/i><span style=\"font-weight: 400;\"> dan <\/span><i><span style=\"font-weight: 400;\">maintenance.<\/span><\/i><\/li>\n<li><span style=\"font-weight: 400;\">Interface yang <\/span><i><span style=\"font-weight: 400;\">user-friendly<\/span><\/i><span style=\"font-weight: 400;\"> sehingga mudah dalam penggunaan dan navigasi.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adanya ketergantungan dengan pihak ketiga seperti hosting, cloud atau dukungan teknis lainnya.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Dengan menggunakan CRM Koneksi, Anda juga dapat melakukan targeting pemasaran yang lebih efektif dengan menggunakan data pelanggan yang terkumpul melalui fitur <\/span><i><span style=\"font-weight: 400;\">contact management<\/span><\/i><span style=\"font-weight: 400;\"> yang ada di sistem CRM Koneksi.<\/span><\/p>\n<a\r\n      href=\"https:\/\/www.koneksi.co\/tour-produk-gratis?medium=pricelist-banner-article\"\r\n      target=\"_blank\"\r\n      ><img decoding=\"async\"\r\n        class=\"responsive-image-banner\"\r\n        loading=\"lazy\"\r\n        src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Skema-Harga.webp\"\r\n        data-desktop-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Skema-Harga.webp\"\r\n        data-mobile-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/Skema-Hargaa-Mobile.webp\"\r\n        alt=\"skemaHarga\"\r\n      \/><\/a>\r\n  <script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n      function updateImageSource() {\r\n        var images = document.querySelectorAll(\".responsive-image-banner\");\r\n        var screenWidth = window.innerWidth;\r\n\r\n        images.forEach(function(img) {\r\n          var mobileSrc = img.getAttribute(\"data-mobile-src\");\r\n          var desktopSrc = img.getAttribute(\"data-desktop-src\");\r\n\r\n          if (screenWidth < 576 && mobileSrc) {\r\n            img.setAttribute(\"src\", mobileSrc);\r\n          } else {\r\n            img.setAttribute(\"src\", desktopSrc);\r\n          }\r\n        });\r\n      }\r\n\r\n      \/\/ Initial check\r\n      updateImageSource();\r\n\r\n      \/\/ Update on resize\r\n      window.addEventListener(\"resize\", updateImageSource);\r\n    });\r\n  <\/script>\n<p><span style=\"font-weight: 400;\">Jika Anda ingin mengetahui secara lengkap fitur-fitur CRM Software Koneksi serta bagaimana sistem CRM akan membantu seluruh aktivitas penjualan dalam bisnis Anda, <\/span><a href=\"https:\/\/www.koneksi.co\/tour-produk-gratis\/\"><span style=\"font-weight: 400;\">klik disini<\/span><\/a><span style=\"font-weight: 400;\"> untuk mendapatkan demo gratisnya sekarang.<\/span><\/p>\n<h3 id=\"pipedrive\"><strong>2. Pipedrive CRM<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9603 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1.webp\" alt=\"retail crm software pipedrive\" width=\"2048\" height=\"687\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1.webp 2048w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-300x101.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-1024x344.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-768x258.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-1536x515.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-175x59.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-450x151.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Pipedrive-2048x687-1-1170x392.webp 1170w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive CRM adalah <em>CRM retail software<\/em> berbasis cloud yang dikhususkan untuk aktivitas penjualan dan hubungan pelanggan yang cocok untuk semua kalangan bisnis. Pipedrive adalah salah satu perusahaan software yang memiliki cukup banyak cabang di beberapa negara seperti Amerika Serikat, Portugal, Estonia dan beberapa negara lainnya.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive CRM tidak menyediakan versi gratis, namun pengguna dapat melakukan uji coba gratis untuk mengetahui fitur-fitur Pipedrive yang ada di dalamnya. Beberapa fitur unggulan yang dimiliki Pipedrive adalah:<\/span><\/p>\n<ul>\n<li><b><i>Lead management<\/i><\/b><\/li>\n<li><b><i>Contact &amp; account management<\/i><\/b><\/li>\n<li><b><i>Customer support portal<\/i><\/b><\/li>\n<li><b>Report dan analisis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan aplikasi dan alat bisnis lainnya.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tersedia versi free trial bagi calon pengguna\/usernya.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Didesain khusus untuk proses penjualan dan membantu untuk mencapai target penjualan.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fitur pelaporan yang dimiliki Pipedrive CRM terbatas dan kurang mendalam sehingga kurang cocok bagi perusahaan yang membutuhkan pelaporan rinci.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kustomisasi terbatas, selain itu adanya tambahan biaya untuk fitur-fitur tambahan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Harga yang ditawarkan relatif mahal bahkan untuk paket terendah sekalipun.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"oracle\"><strong>3. Oracle CRM<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6978\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Oracle.jpg\" alt=\"retail crm software oracle \" width=\"640\" height=\"362\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Oracle.jpg 936w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Oracle-300x170.jpg 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Oracle-768x435.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Oracle CRM adalah CRM retail software yang menawarkan berbagai fitur yang ditujukan untuk proses penjualan, pemasaran hingga layanan pelanggan. Oracle CRM adalah salah satu platform CRM dari Oracle Corporation yang saat ini sudah memiliki cabang di beberapa negara.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em>Retail CRM software<\/em> ini menawarkan integrasi yang cukup kuat dengan produk Oracle lainnya seperti Oracle Sales Cloud, Oracle Marketing Cloud dan sistem lainnya yang dapat meningkatkan visibilitas yang tinggi dan koordinasi yang lebih sehingga perusahaan dapat membuat keputusan strategi yang lebih baik. Beberapa fitur yang ditawarkan aplikasi ini antara lain:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Membantu mengelola penjualan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meningkatkan kinerja penjualan melalui upsell, forecasting, dan manajemen komisi<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meminimalisir proses lead-to-cash<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sistem pelaporan dan analisis<\/span><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Waktu implementasi yang diperlukan tergolong cepat.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sistem sudah berbasis web sehingga pengguna dapat mengakses secara lengkap melalui web browser.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bagi pengguna yang belum terbiasa maka akan membutuhkan waktu yang relatif lebih lama untuk mempelajari fitur-fitur Oracle CRM yang cukup kompleks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Harga yang relatif mahal jika dibandingkan dengan sistem CRM yang lain.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"hubspot\"><strong>4. CRM Tool Hubspot\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9639 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot.webp\" alt=\"retail crm software hubspot\" width=\"1030\" height=\"654\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot.webp 1030w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot-300x190.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot-1024x650.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot-768x488.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot-175x111.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/CRM-Tool-Hubspot-450x286.webp 450w\" sizes=\"auto, (max-width: 1030px) 100vw, 1030px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hubspot CRM adalah salah satu CRM retail\u00a0software yang dirancang khusus untuk bisnis kecil hingga menengah yang memiliki tampilan sederhana dan <\/span><span style=\"font-weight: 400;\">user friendly <\/span><span style=\"font-weight: 400;\">sehingga cocok digunakan bagi pelaku bisnis yang baru pertama kali menggunakan sistem CRM. Beberapa fitur yang dimiliki oleh aplikasi ini antara lain:\u00a0<\/span><\/p>\n<ul>\n<li><b><i>Contact management<\/i><\/b><\/li>\n<li><b><i>Sales automation<\/i><\/b><\/li>\n<li><b>Laporan dan analisis bisnis<\/b><\/li>\n<li><b>Live chat dan chat bot<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li><span style=\"font-weight: 400;\">Integrasi yang luas dengan berbagai alat pemasaran, penjualan, dan layanan pelanggan lainnya.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Adanya pembaruan otomatis tentang kontak dan prospek.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Adanya versi gratis dengan fitur yang bisa digunakan bisnis skala kecil hingga menengah.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meskipun menawarkan versi gratis, namun banyak keterbatasan dalam fitur dan fungsionalitasnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki kompleksitas yang tinggi dalam pengimplementasiannya.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"hashmicro\"><strong>5. Software CRM HashMicro<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6976 size-large\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/hashmicro-1024x555.png\" alt=\"retail crm software hashmicro\" width=\"770\" height=\"417\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/hashmicro-1024x555.png 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/hashmicro-300x163.png 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/hashmicro-768x416.png 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/hashmicro.png 1200w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">HashMicro CRM adalah salah satu CRM retail management software terbaik untuk bisnis Anda. Melalui CRM HashMicro, anda dapat memaksimalkan hubungan dengan pelanggan dan meningkatkan performa bisnis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Melalui fitur-fiturnya yang lengkap, diantaranya <\/span><i><span style=\"font-weight: 400;\">sales pipeline management, sales report generation, revenue forecasting<\/span><\/i><span style=\"font-weight: 400;\"> Anda dapat mengintegrasi aktivitas penjualan dan pemasaran anda dalam satu platform. Selain itu, HashMicro CRM juga dilengkapi dengan fitur-fitur yang dapat membantu pelacakan aktivitas penjualan serta prediksi pendapatan secara efektif bagi bisnis retail Anda.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fitur-fitur yang ditawarkan:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Pipeline management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Lead &amp; contact management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Forecasting revenue<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales &amp; marketing automation<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Report analysis<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fitur-fitur yang lengkap dan komprehensif untuk mengelola hubungan dengan pelanggan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tampilan yang <\/span><i><span style=\"font-weight: 400;\">user-friendly <\/span><\/i><span style=\"font-weight: 400;\">sehingga memudahkan user dalam proses penggunaan dan navigasi sistem.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terintegrasi dengan sistem lain seperti sistem keuangan, penjualan dan lain-lain sehingga dapat meningkatkan efisiensi. kerja.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beberapa fitur mungkin hanya tersedia dalam versi berbayar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">HashMicro CRM memungkinkan untuk mengandalkan pihak ketiga untuk hosting atau dukungan teknis sehingga mungkin bisa menjadi kendala di kemudian hari.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"zoho\"><strong>6. Zoho CRM Software<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9604 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm.webp\" alt=\"retail crm software zoho\" width=\"1130\" height=\"482\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm.webp 1130w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm-300x128.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm-1024x437.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm-768x328.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm-175x75.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/zoho-crm-450x192.webp 450w\" sizes=\"auto, (max-width: 1130px) 100vw, 1130px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zoho adalah salah satu <em>retail CRM software<\/em> yang juga sudah memiliki klien dari berbagai negara. Zoho CRM ini menawarkan fitur-fitur yang dapat membantu pertumbuhan bisnis melalui manajemen pemasaran dan penjualan yang mereka miliki.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em>CRM for retail<\/em> Zoho menawarkan efisiensi untuk pekerjaan harian di bidang pemasaran dan penjualan dengan CRM<\/span><i><span style=\"font-weight: 400;\"> tools<\/span><\/i><span style=\"font-weight: 400;\"> mereka. Beberapa fitur yang dimiliki oleh Zoho CRM antara lain:<\/span><\/p>\n<ul>\n<li><b><i>Contact management<\/i><\/b><\/li>\n<li><b><i>Marketing automation<\/i><\/b><\/li>\n<li><b>Integrasi yang luas<\/b><\/li>\n<li><b>Report dan analisis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrasi yang luas yaitu dapat terintegrasi dengan aplikasi bisnis lainnya seperti email, kalender, atau alat kolaborasi lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki <\/span><i><span style=\"font-weight: 400;\">interface<\/span><\/i><span style=\"font-weight: 400;\"> yang intuitif dan mudah digunakan<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kustomisasi antarmuka yang terbatas sehingga mungkin tidak memenuhi kebutuhan khusus bisnis Anda.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Proses konfigurasi awal Zoho CRM terkadang menjadi rumit dan memakan waktu yang cukup lama.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"keap\"><strong>7. Keap CRM<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9637 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1.webp\" alt=\"retail crm software keap\" width=\"1024\" height=\"633\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1-300x185.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1-768x475.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1-175x108.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/keap-crm-1024x633-1-450x278.webp 450w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keap CRM merupakan<\/span><span style=\"font-weight: 400;\"> CRM <em>retail<\/em> yang digunakan untuk membantu proses penjualan dan pemasaran hingga layanan pelanggan. Keap cocok digunakan untuk bisnis kecil hingga menengah agar pelaku bisnis dapat berfokus untuk memperkuat koneksi atau hubungan dengan klien-kliennya serta untuk mengembangkan bisnisnya.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kemampuan automasi <em>retail CRM software<\/em> Keap adalah salah satu fitur dan manfaat unggulan yang ditawarkan oleh platform tersebut. Beberapa fitur lainnya dari Keap CRM ini antara lain:\u00a0<\/span><\/p>\n<ul>\n<li><b><i>Multiple marketing automation<\/i><\/b><\/li>\n<li><b><i>Pre-built reminders<\/i><\/b><\/li>\n<li><b>Pelaporan dan analisis<\/b><\/li>\n<li><b>Integrasi sistem lain<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan alat bisnis lainnya seperti google calendar, outlook dan alat pemasaran lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dirancang khusus untuk bisnis kecil hingga menengah sehingga memahami dan menyesuaikan dengan kebutuhan bisnis di skala tersebut.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beberapa pengguna melaporkan bahwa Keap CRM memiliki kurva pembelajaran yang curam sehingga bagi pengguna yang belum terbiasa akan membutuhkan waktu yang lama untuk menyesuaikan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Biaya yang relatif lebih tinggi jika dibandingkan dengan CRM lainnya, khususnya bagi bisnis kecil dengan anggaran terbatas.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>8. Salesforce<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6975 size-large\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/salesforce-1024x615.png\" alt=\"retail crm software salesforce\" width=\"770\" height=\"462\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/salesforce-1024x615.png 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/salesforce-300x180.png 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/salesforce-768x461.png 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/salesforce.png 1233w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce adalah salah satu <em>retail CRM<\/em> (<\/span><i><span style=\"font-weight: 400;\">Customer Relationship Management<\/span><\/i><span style=\"font-weight: 400;\">) berbasis cloud yang dapat mengintegrasi manajemen penjualan, manajemen pemasaran dan <\/span><i><span style=\"font-weight: 400;\">customer service<\/span><\/i><span style=\"font-weight: 400;\"> dalam satu platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salesforce memiliki cukup banyak fitur diantaranya sistem reporting dan analisis yang cukup kuat, selain itu<em> retail management software<\/em> ini juga mengedepankan kualitas komunikasi dengan customer. Beberapa fitur yang ditawarkan Salesforce antara lain:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><b><i>Lead management<\/i><\/b><\/li>\n<li aria-level=\"1\"><b>Integrasi yang luas<\/b><\/li>\n<li aria-level=\"1\"><b>Kustomisasi \/ <\/b><b><i>add-on features<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem dan alat bisnis lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki tingkat kustomisasi yang cukup tinggi sehingga dapat disesuaikan dengan kebutuhan perusahaan.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki ketergantungan dengan sistem integrasi lainnya untuk memenuhi kebutuhan spesifik perusahaan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Harga yang ditawarkan relatif tinggi khususnya jika ditujukan untuk bisnis kecil hingga menengah.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dalam mempelajari platform ini membutuhkan waktu dan upaya yang cukup signifikan.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>9. Bitrix24<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9605 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24.webp\" alt=\"retail crm software bitrix24\" width=\"1800\" height=\"1019\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24.webp 1800w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-300x170.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-1024x580.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-768x435.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-1536x870.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-175x99.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-450x255.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Bitrix24-1170x662.webp 1170w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/>Bitrix24 merupakan<em> CRM retail<\/em>\u00a0yang dapat diperoleh dengan harga atau biaya yang cukup rendah. <em>Retail CRM software<\/em> ini dapat dijalankan baik di desktop maupun mobile.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sama seperti sistem CRM lainnya, Bitrix24 menawarkan fitur-fitur yang dapat membantu sebuah bisnis dalam mengelola manajemen penjualan dan pemasaran. Beberapa fitur yang ditawarkan oleh Bitrix24 antara lain adalah:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Contact management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer Support Portal<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales automation<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Report dan analisis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terdapat sistem otomatisasi seperti pelacakan biaya pemasaran serta untuk menghitung ROI.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem dan alat bisnis lainnya seperti kalender, email, dll.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keterbatasan skalabilitas sehingga sulit disesuaikan bagi perusahaan dengan skala besar.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fitur-fitur yang cukup kompleks sehingga relatif sulit dan membutuhkan waktu yang cukup lama bagi pengguna yang belum terbiasa dengan sistem ini.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adanya keterbatasan fitur dan fungsionalitas dalam versi gratis.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>10. SAP CRM Software<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.koneksi.co\/blog\/software-erp-sap\/\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9606 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience.webp\" alt=\"retail crm software sap\" width=\"1666\" height=\"884\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience.webp 1666w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-300x159.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-1024x543.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-768x408.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-1536x815.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-175x93.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-450x239.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/SAP-Customer-Experience-1170x621.webp 1170w\" sizes=\"auto, (max-width: 1666px) 100vw, 1666px\" \/><\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.koneksi.co\/blog\/software-erp-sap\/\">Aplikasi SAP<\/a> CRM ini mendukung berbagai aktivitas marketing seperti digital marketing, analisis data hingga <\/span><i><span style=\"font-weight: 400;\">omnichannel marketing<\/span><\/i><span style=\"font-weight: 400;\">. CRM retail ini juga dapat diintegrasikan dengan sistem yang lain untuk menunjang kebutuhan bisnis Anda.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em>Retail CRM software<\/em> ini merupakan salah satu software yang diproduksi oleh SAP SE yang dikhususkan untuk kebutuhan bisnis skala menengah hingga besar untuk semua industri dan sektor. Beberapa fitur diantaranya adalah:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Contact management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales automation<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Report dan analisis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem lain dalam ekosistem SAP<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki sistem pelaporan dan analisis yang mendalam dan canggih sehingga dapat membantu perusahaan dalam melihat kinerja dll.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fitur-fitur yang dimiliki SAP CRM cukup rumit sehingga terkadang sulit bagi pengguna untuk menyesuaikan penggunaannya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tampilan yang kurang user-friendly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SAP CRM ini hanya memfasilitasi aktivitas pemasaran.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"font-weight: 400;\"><strong>11. Engagebay<\/strong>\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9635 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management.webp\" alt=\"retail crm software engagebay\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management.webp 1366w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-300x169.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-1024x576.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-768x432.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-175x98.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-450x253.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/engagebay-report-management-1170x658.webp 1170w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Engagebay CRM merupakan salah satu CRM retail yang berbasis <\/span><i><span style=\"font-weight: 400;\">cloud <\/span><\/i><span style=\"font-weight: 400;\">yang juga dikhususkan untuk bisnis skala kecil hingga menengah. <em>Retail CRM software<\/em> ini dapat membantu bisnis melalui integrasinya dalam manajemen pemasaran, penjualan dan hubungan pelanggan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Engagebay memiliki kelebihan dalam integrasinya dengan sistem bisnis lain yang cukup luas seperti kalender, email, dan media sosial untuk memastikan kolaborasi tim dengan baik dan meningkatkan efisiensi operasional. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beberapa fitur yang ditawarkan Engagebay CRM antara lain:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Automated tracking<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Automated scheduling<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Automated responder<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Lead management<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan aplikasi lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tampilan yang <\/span><i><span style=\"font-weight: 400;\">user friendly<\/span><\/i><span style=\"font-weight: 400;\"> sehingga memudahkan user dalam penggunaannya dan tidak membutuhkan pelatihan yang mendalam.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Optimisasi dengan <\/span><i><span style=\"font-weight: 400;\">mobile<\/span><\/i><span style=\"font-weight: 400;\"> harus dilakukan dengan manual.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hanya cocok untuk layanan pelanggan <\/span><i><span style=\"font-weight: 400;\">(customer service)<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terkadang terjadi masalah namun panduan yang tersedia terbatas.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>12. Freshsales<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6980 size-large\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales-1024x640.png\" alt=\"retail crm software freshsales\" width=\"770\" height=\"481\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales-1024x640.png 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales-300x188.png 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales-768x480.png 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales-1536x960.png 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/freshsales.png 1600w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Freshsales adalah CRM retail yang memiliki fleksibilitas yang cukup tinggi yang ditujukan untuk manajemen pemasaran, penjualan dan hubungan dengan pelanggan.<em> Retail management software<\/em> ini membantu bisnis untuk menyederhanakan proses penjualan bisnis Anda melalui fitur-fitur yang ditawarkan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Freshsales memiliki <\/span><i><span style=\"font-weight: 400;\">interface <\/span><\/i><span style=\"font-weight: 400;\">yang cukup sederhana sehingga memudahkan user dalam proses penggunaan dan navigasi sistem. Beberapa fitur yang ditawarkan Freshsales antara lain adalah:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Contact &amp; Account Management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Desktop Integration<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Call Center Features<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Reporting<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan aplikasi atau alat bisnis lainnya seperti calendar, email dan alat pemasaran lainnya.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Antarmuka yang sederhana dan <\/span><i><span style=\"font-weight: 400;\">user-friendly<\/span><\/i><span style=\"font-weight: 400;\">, sehingga memudahkan penggunanya.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Beberapa fitur canggih hanya tersedia pada versi berlangganan yang lebih tinggi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kurangnya fitur pelacakan lead yang kuat sehingga sulit bagi perusahaan yang bergantung pada pelacakan dan konversi lead<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>13. Sugar CRM Software<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6981\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/sugar.png\" alt=\"retail crm software sugar\" width=\"640\" height=\"426\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/sugar.png 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/sugar-300x200.png 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/sugar-768x511.png 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Sugar CRM adalah salah satu <em>CRM retail software<\/em> yang telah memiliki klien dari beberapa negara seperti Australia, Germany, US, Mexico dan UK. Platform ini membantu bisnis dalam mendukung penjualan, pemasaran, <\/span><span style=\"font-weight: 400;\">mengelola basis data informasi pelanggan, dan menjalankan organisasi dukungan pelanggan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Platform ini merupakan CRM retail berbasis <\/span><i><span style=\"font-weight: 400;\">cloud<\/span><\/i><span style=\"font-weight: 400;\"> yang dapat meningkatkan hubungan dan komunikasi dengan pelanggan dalam bisnis Anda. Software ini juga dapat diintegrasikan dengan sistem atau aplikasi lainnya untuk mendukung visibilitas dalam bisnis Anda. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beberapa fitur yang ada dalam aplikasi ini antara lain:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Marketing automation<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Lead management<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Kelebihan Sugar CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Kekurangan Sugar CRM<\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tampilan yang sederhana serta mudah digunakan dan disesuaikan dengan kebutuhan perusahaan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adanya pilihan ketersediaan implementasi dalam berbagai bentuk seperti pilihan cloud dan <\/span><i><span style=\"font-weight: 400;\">on-premise.\u00a0<\/span><\/i><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SugarCRM mungkin memiliki keterbatasan fitur yang dibutuhkan oleh industri atau perusahaan di bidang-bidang tertentu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fleksibilitas kustomisasi yang tinggi namun membutuhkan penyesuaian dan keterampilan teknis yang tinggi.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrasi dengan saluran lain cukup rumit.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>14. Agile CRM<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9633 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm.webp\" alt=\"retail crm software agile\" width=\"1382\" height=\"722\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm.webp 1382w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-300x157.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-1024x535.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-768x401.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-175x91.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-450x235.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/agile-crm-1170x611.webp 1170w\" sizes=\"auto, (max-width: 1382px) 100vw, 1382px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agile CRM juga merupakan salah satu <em>retail CRM software<\/em> yang ditujukan kepada bisnis skala kecil hingga menengah. Platform ini membantu bisnis dalam mengelola pemasaran dan hubungan pelanggan seperti sistem CRM lainnya. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Agile CRM retail menawarkan beberapa fitur yang dapat mengautomasi tugas-tugas berulang, meningkatkan produktivitas hingga memberikan petunjuk indikator-indikator masalah atau potensi bahaya. <\/span><span style=\"font-weight: 400;\">Beberapa fitur yang ditawarkan oleh Agile CRM antara lain adalah:\u00a0<\/span><\/p>\n<ul>\n<li><b><i>Marketing automation<\/i><\/b><\/li>\n<li><b><i>Contact management<\/i><\/b><\/li>\n<li><b>Integrasi yang luas<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem dan alat bisnis lainnya seperti Gmail, Outlook dll.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mudah diimplementasikan dalam sebuah bisnis.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Versi gratis aplikasi Agile CRM ini memiliki batasan jumlah user yaitu 10 user.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>15. Software CRM Apptivo<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9631 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo.webp\" alt=\"crm retail apptivo\" width=\"1040\" height=\"607\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo.webp 1040w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo-300x175.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo-1024x598.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo-768x448.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo-175x102.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/apptivo-450x263.webp 450w\" sizes=\"auto, (max-width: 1040px) 100vw, 1040px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apptivo CRM merupakan software berbasis <\/span><i><span style=\"font-weight: 400;\">cloud <\/span><\/i><span style=\"font-weight: 400;\">yang dapat membantu bisnis untuk menarik dan mempertahankan hubungan dengan pelanggan.\u00a0Apptivo menyediakan beberapa fitur canggih yang dapat digunakan oleh berbagai skala bisnis seperti manajemen prospek, alur kerja yang fleksibel dan otomatisasi pemasaran.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aplikasi ini dapat disesuaikan dengan kebutuhan spesifik bisnis dengan menambahkan atau menghilangkan fitur-fitur tertentu. Beberapa fitur yang dimiliki oleh Apptivo CRM antara lain:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Opportunity management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Lead capture<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales process tracking<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Workflow automation<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aplikasi Apptivo CRM memiliki interface atau tampilan yang intuitif dan cukup mudah dalam penggunaannya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dikhususkan untuk bisnis kecil hingga menengah.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terdapat beberapa fitur yang sulit dikustomisasi dan membutuhkan waktu yang cukup lama dalam pengimplementasiannya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hanya cocok untuk aktivitas penjualan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fitur layanan dukungan yang terbatas.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>16. Act! CRM<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9628 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-scaled.webp\" alt=\"crm retail act!\" width=\"2560\" height=\"1249\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-scaled.webp 2560w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-300x146.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-1024x499.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-768x375.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-1536x749.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-2048x999.webp 2048w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-175x85.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-450x219.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/actcrm-1170x571.webp 1170w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Act! CRM merupakan software CRM retail yang dapat membantu bisnis atau perusahaan dalam manajemen pemasaran, penjualan dan layanan pelanggan. Retail CRM ini cocok digunakan bagi bisnis skala kecil hingga menengah. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Act! CRM memiliki fitur manajemen kontak yang cukup kuat untuk membantu bisnis dalam mengelola informasi pelanggan, mengkategorikannya berdasarkan kriteria tertentu dan melacak riwayat interaksi dengan pelanggan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Act! CRM memiliki beberapa fitur unggulan diantara adalah:<\/span><\/p>\n<ul>\n<li><b><i>Lead Management<\/i><\/b><\/li>\n<li><b><i>Desktop Integration<\/i><\/b><\/li>\n<li><b><i>Contact &amp; Account Management<\/i><\/b><\/li>\n<li><b>Report &amp; analysis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fitur utama yaitu manajemen kontak yang cukup kuat sehingga memungkinkan pengguna untuk menyimpan informasi pelanggan dan mengkategorikannya sesuai dengan kriteria tertentu.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terdapat fitur-fitur baru dan cukup penting yang telah ditambahkan.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrasi dengan program atau alat bisnis lain kurang maksimal.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki keterbatasan fitur pelaporan dan analitik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kurang maksimalnya fitur kolaborasi dengan alat komunikasi seperti outlook dll.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>17. Microsoft Dynamics\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9607 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM.webp\" alt=\"crm retail microsoft dynamics\" width=\"900\" height=\"507\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM.webp 900w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM-300x169.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM-768x433.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM-175x99.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Microsoft-Dynamics-365-CRM-450x254.webp 450w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Microsoft Dynamics CRM adalah software yang diproduksi oleh Microsoft Corporation. CRM <em>retail<\/em> ini menyediakan fitur-fitur yang digunakan untuk meningkatkan efisiensi dan memperbaiki <\/span><i><span style=\"font-weight: 400;\">customer journey<\/span><\/i><span style=\"font-weight: 400;\"> dalam proses manajemen penjualan dan pemasaran.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Melalui software ini, Anda dapat mengintegrasikan Microsoft Dynamics dengan produk microsoft lainnya serta integrasi dengan alat bisnis yang lain. Sistem ini memiliki fleksibilitas yang cukup tinggi sehingga bisa disesuaikan dengan kebutuhan bisnis Anda. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Beberapa fitur yang ada di dalamnya adalah:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Customer insight<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Customer Service Tracking<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Otomatisasi Dokumen<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales Automation<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki tingkat kustomisasi yang cukup tinggi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan produk Microsoft lainnya seperti Microsoft office, Outlook, Teams, dll.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki kompleksitas yang cukup tinggi sehingga membutuhkan banyak pelatihan dalam penggunaannya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meskipun dapat disesuaikan sepenuhnya, namun mungkin membutuhkan pengetahuan teknis yang mendalam untuk mengoptimalkan penggunaannya.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>18. Copper<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9608 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1.webp\" alt=\"crm retail copper\" width=\"2048\" height=\"1148\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1.webp 2048w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-300x168.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-1024x574.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-768x431.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-1536x861.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-175x98.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-450x252.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/copper-2048x1148-1-1170x656.webp 1170w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Copper menyediakan solusi untuk sistem penjualan dan layanan pelanggan. <em>Retail CRM software<\/em> ini memiliki kemampuan untuk memperkuat hubungan dengan pelanggan melalui pengurangan waktu data entry dan menangani tugas-tugas administratif yang berulang.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anda juga dapat melakukan analisis terhadap secara detail dan mendalam seperti pendapatan penjualan dan melacak prospek-prospek baru untuk sistem penjualan anda kedepannya. Fitur-fitur yang ditawarkan Copper antara lain:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Pipeline management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales funnel<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Sales management<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Report &amp; analysis<\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem atau saluran bisnis lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cocok bagi perusahaan yang membutuhkan aktivitas atau layanan pelanggan dan penjualan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki tingkat kustomisasi yang tinggi sehingga dapat disesuaikan dengan perusahaan.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki interface atau tampilan yang kurang ramah bagi pengguna khususnya yang belum pernah menggunakan sistem tersebut.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fitur analisis yang kurang kuat sehingga membutuhkan data tambahan yang perlu ditambahkan secara manual untuk mendapatkan analisis tambahan.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>19. Creatio CRM Software<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9627 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1.webp\" alt=\"crm retail creatio\" width=\"1886\" height=\"962\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1.webp 1886w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-300x153.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-1024x522.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-768x392.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-1536x783.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-175x89.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-450x230.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/Lead-management-Creatio_1-1170x597.webp 1170w\" sizes=\"auto, (max-width: 1886px) 100vw, 1886px\" \/>Aplikasi CRM Creatio merupakan contoh CRM <em>retail<\/em> yang menggabungkan sistem penjualan, pemasaran dan customer service dalam satu sistem. Platform ini ditujukan untuk menangani kebutuhan perusahaan dari berbagai skala bisnis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aplikasi CRM ini didukung oleh kemampuan analitik dan otomatisasi pemasaran yang cukup kuat dalam membantu kinerja sistem.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Lead &amp; pipeline tracking<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Report &amp; analysis<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Desktop Integration<\/i><\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong><i>Customer Support Portal<\/i><\/strong><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki kemampuan segmentasi pasar yang baik.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Kemudahan dalam mengelola dan melacak riwayat interaksi.<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki tampilan yang kurang <\/span><i><span style=\"font-weight: 400;\">user-friendly<\/span><\/i><span style=\"font-weight: 400;\"> sehingga butuh penyesuaian bagi pengguna yang belum pernah menggunakan sistem ini.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Memiliki fitur yang kompleks sehingga sulit bagi beberapa pengguna.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>20. Vtiger CRM Software<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-9610 size-full\" src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1.webp\" alt=\"crm retail vtiger\" width=\"2048\" height=\"1365\" srcset=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1.webp 2048w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-300x200.webp 300w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-1024x683.webp 1024w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-768x512.webp 768w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-1536x1024.webp 1536w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-175x117.webp 175w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-450x300.webp 450w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-1170x780.webp 1170w, https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2024\/05\/VTiger-CRM-2048x1365-1-270x180.webp 270w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/>Seperti sistem CRM retail lainnya, Vtiger juga membantu bisnis dalam manajemen pemasaran, penjualan dan hubungan dengan pelanggan. Aplikasi ini tersedia dalam dua jenis versi yaitu aplikasi berbasis web dan cloud.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fitur kontak manajemen yang dimiliki oleh Vtiger ini dapat memberikan informasi detail terkait pelanggan, riwayat interaksi dan integrasi dengan kampanye marketing. Beberapa fitur yang ada di dalamnya antara lain:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Collaboration tools<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Desktop Integration<\/i><\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b><i>Contact management<\/i><\/b><\/li>\n<\/ul>\n<table>\n<tbody>\n<tr>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kelebihan<\/b><\/td>\n<td style=\"background-color: #087dbf; color: #ffffff; padding: 5px; text-align: center;\" width=\"50%\"><b>Kekurangan<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adanya versi gratis yang juga disertai dengan <\/span><i><span style=\"font-weight: 400;\">free trial.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dapat diintegrasikan dengan sistem atau alat bisnis lainnya.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Keterbatasan fitur dan fungsional yang terdapat pada versi gratis.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tidak tersedia dalam berbagai bahasa.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2>Apa Manfaat Menggunakan Retail CRM Software?<\/h2>\n<p>Menggunakan retail CRM software dapat memberikan dampak besar bagi efisiensi operasional dan peningkatan penjualan bisnis. Sistem ini membantu Anda memahami pelanggan secara lebih mendalam, mengelola prospek dengan efektif, serta menciptakan pengalaman belanja yang lebih personal dan relevan.<\/p>\n<p><strong>1. Meningkatkan hubungan dengan pelanggan<\/strong><br \/>\nRetail CRM memungkinkan bisnis melacak riwayat interaksi pelanggan dan preferensi mereka, sehingga tim sales dapat memberikan layanan yang lebih personal. Pendekatan ini membantu meningkatkan kepuasan dan loyalitas pelanggan dalam jangka panjang.<\/p>\n<p><strong>2. Mengoptimalkan proses penjualan<\/strong><br \/>\nDengan data pelanggan yang terpusat, tim sales dapat memantau prospek, mengatur tindak lanjut, dan memprioritaskan peluang dengan lebih efisien. Hasilnya, siklus penjualan menjadi lebih singkat dan konversi meningkat secara signifikan.<\/p>\n<p><strong>3. Analisis data yang lebih akurat<\/strong><br \/>\nRetail CRM menyediakan laporan dan dasbor yang menampilkan performa penjualan secara real-time. Data ini membantu manajer memahami tren pembelian pelanggan dan menyusun strategi penjualan yang lebih tepat sasaran.<\/p>\n<p><strong>4. Meningkatkan efisiensi tim penjualan<\/strong><br \/>\nSistem CRM membantu mengotomatisasi tugas-tugas administratif seperti pencatatan pelanggan, pengingat follow-up, dan pelacakan transaksi. Dengan begitu, tim sales dapat fokus pada aktivitas yang bernilai tinggi seperti negosiasi dan closing deal.<\/p>\n<p><strong>5. Meningkatkan retensi pelanggan<\/strong><br \/>\nDengan fitur notifikasi otomatis dan pengingat untuk tindak lanjut, bisnis dapat menjaga komunikasi yang konsisten dengan pelanggan lama. Strategi ini terbukti efektif dalam mempertahankan pelanggan dan meningkatkan penjualan berulang.<\/p>\n<h2>Apa Saja Fitur-Fitur Penting yang Ada di Aplikasi Retail CRM?<\/h2>\n<p>Dalam memilih <em>retail CRM software<\/em> untuk bisnis retail, penting untuk memahami fitur-fitur utama yang ditawarkan. Fitur-fitur ini tidak hanya mendukung operasional harian, tetapi juga membantu meningkatkan pengalaman pelanggan dan efektivitas tim penjualan. Berikut adalah fitur-fitur penting yang perlu Anda perhatikan saat memilih CRM retail:<\/p>\n<p data-start=\"218\" data-end=\"368\"><strong data-start=\"218\" data-end=\"247\">1. Lead &amp; Contact Management<\/strong><br data-start=\"247\" data-end=\"250\" \/><em>CRM for retail<\/em> mengelola data prospek serta informasi pelanggan secara terpusat untuk mendukung aktivitas pemasaran dan penjualan.<\/p>\n<p data-start=\"373\" data-end=\"497\"><strong data-start=\"373\" data-end=\"396\">2. Pipeline Management<\/strong><br data-start=\"396\" data-end=\"399\" \/>Melacak tahapan proses penjualan dari awal hingga closing agar tidak ada peluang yang terlewat.<\/p>\n<p data-start=\"502\" data-end=\"630\"><strong data-start=\"502\" data-end=\"525\">3. Forecasting Revenue<\/strong><br data-start=\"525\" data-end=\"528\" \/>Memperkirakan pendapatan masa depan berdasarkan data pipeline untuk membantu perencanaan strategis.<\/p>\n<p data-start=\"635\" data-end=\"815\"><strong data-start=\"635\" data-end=\"667\">4. Sales &amp; Marketing Automation<\/strong><br data-start=\"667\" data-end=\"670\" \/>Mengotomatisasi tugas-tugas berulang , seperti follow-up email, pengingat, dan segmentasi\u00a0 agar tim dapat fokus ke penjualan bernilai tinggi.<\/p>\n<p data-start=\"820\" data-end=\"956\"><strong data-start=\"820\" data-end=\"851\">5. Report Analysis &amp; Analytics<\/strong><br data-start=\"851\" data-end=\"854\" \/>Menyediakan laporan dan analisis mendalam mengenai performa kampanye, konversi, dan tren pelanggan.<\/p>\n<h2>Bagaimana Tips Memilih Retail CRM Software yang Tepat?<\/h2>\n<p><span id=\"cara\">Menentukan CRM yang tepat bagi sebuah bisnis adalah salah satu keputusan penting yang perlu diperhatikan bagi pelaku bisnis. Dalam memilih CRM, ada beberapa hal yang perlu dipertimbangkan secara seksama karena hal ini akan berpengaruh pada efisiensi operasional dan prospek pelanggan. Berikut penjelasan rinci yang bisa menjadi panduan untuk memilih CRM yang tepat bagi bisnis Anda:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tentukan kebutuhan bisnis Anda<\/b><span style=\"font-weight: 400;\"> : Untuk menentukan CRM yang tepat bagi bisnis Anda, maka perlu adanya identifikasi kebutuhan khusus perusahaan Anda. Selain itu, pertimbangkan terkait adanya fitur khusus yang dibutuhkan seperti integrasi dengan sistem tertentu atau fitur lainnya.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pengalaman dan <\/b><b><i>track record<\/i><\/b><b> vendor<\/b><span style=\"font-weight: 400;\"> : <\/span><span style=\"font-weight: 400;\">Teliti dan bandingkan berbagai opsi CRM yang tersedia di pasaran. Tinjau fitur-fitur, kelebihan, dan kelemahan dari masing-masing platform.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Perhatikan Skalabilitas dan fleksibilitas<\/b><span style=\"font-weight: 400;\"> : Pilihlah software CRM yang dapat mengakomodasi pertumbuhan bisnis Anda. Pastikan platform tersebut dapat dengan mudah ditingkatkan atau disesuaikan dengan kebutuhan bisnis yang berkembang.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dukungan Pelanggan dan Layanan<\/b><span style=\"font-weight: 400;\">: Pilihlah penyedia software CRM yang menawarkan dukungan pelanggan yang baik dan layanan purna jual yang responsif. Dukungan yang baik akan membantu Anda mengatasi masalah teknis atau memperoleh bantuan saat memperkenalkan platform tersebut kepada tim Anda.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Uji Demo atau Versi Percobaan<\/b><span style=\"font-weight: 400;\">: Sebelum mengambil keputusan akhir, coba demo atau versi percobaan dari software CRM yang Anda pertimbangkan. Hal ini akan memberi Anda kesempatan untuk menguji fitur-fitur dan antarmuka pengguna serta memastikan bahwa platform tersebut sesuai dengan kebutuhan dan preferensi Anda.<\/span><\/li>\n<\/ol>\n<h2><b>Kesimpulan\u00a0<\/b><\/h2>\n<p><span id=\"kesimpulan\">Dalam industri ritel yang terus berkembang, perangkat lunak CRM memiliki peran krusial dalam meningkatkan hubungan dengan pelanggan dan mengoptimalkan pengalaman belanja. Penting bagi Anda selaku pemilik ritel untuk memilih solusi CRM yang sesuai dengan kebutuhan bisnis Anda. Oleh karena itu, Anda perlu <\/span><span style=\"font-weight: 400;\">memilih dan mempertibangkan secara seksama sesuai dengan kebutuhan dan tujuan bisnis Anda. Dalam memilih software CRM, pertimbangkan <\/span><span style=\"font-weight: 400;\">faktor-faktor seperti kemampuan untuk analisis data pelanggan, analisis terkait prospek, tingkat kustomisasi serta harga menjadi pertimbangan utama.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Salah satu opsi terbaik yang patut menjadi pertimbangan Anda adalah software <\/span><a href=\"https:\/\/www.koneksi.co\/software-crm\"><span style=\"font-weight: 400;\">Koneksi CRM<\/span><\/a><span style=\"font-weight: 400;\">. Dengan fitur-fiturnya yang lengkap, Koneksi CRM dapat memberikan solusi yang tepat untuk mengelola hubungan pelanggan dengan efisien dan meningkatkan loyalitas pelanggan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dengan integrasi yang mudah, antarmuka yang ramah pengguna, dan dukungan pelanggan yang responsif, Koneksi CRM dapat menjadi pilihan bagi bisnis dalam mengoptimalkan bisnis retail Anda. Jika Anda tertarik, <\/span><a href=\"https:\/\/www.koneksi.co\/tour-produk-gratis\/\"><span style=\"font-weight: 400;\">klik disini<\/span><\/a><span style=\"font-weight: 400;\"> untuk mendapatkan demo gratisnya sekarang!<\/span><\/p>\n<p><a\r\n      href=\"https:\/\/www.koneksi.co\/software-crm?medium=moneysite-banner\"\r\n      target=\"_blank\"\r\n      ><img decoding=\"async\"\r\n        class=\"responsive-image-banner\"\r\n        loading=\"lazy\"\r\n        src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/CRM.webp\"\r\n        data-desktop-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/CRM.webp\"\r\n        data-mobile-src=\"https:\/\/www.koneksi.co\/blog\/wp-content\/uploads\/2025\/04\/CRM-Mobile.webp\"\r\n        alt=\"crm\"\r\n      \/><\/a>\r\n  <script>\r\n    \/\/ check which image to use based on screensize\r\n    document.addEventListener(\"DOMContentLoaded\", function() {\r\n      function updateImageSource() {\r\n        var images = document.querySelectorAll(\".responsive-image-banner\");\r\n        var screenWidth = window.innerWidth;\r\n\r\n        images.forEach(function(img) {\r\n          var mobileSrc = img.getAttribute(\"data-mobile-src\");\r\n          var desktopSrc = img.getAttribute(\"data-desktop-src\");\r\n\r\n          if (screenWidth < 576 && mobileSrc) {\r\n            img.setAttribute(\"src\", mobileSrc);\r\n          } else {\r\n            img.setAttribute(\"src\", desktopSrc);\r\n          }\r\n        });\r\n      }\r\n\r\n      \/\/ Initial check\r\n      updateImageSource();\r\n\r\n      \/\/ Update on resize\r\n      window.addEventListener(\"resize\", updateImageSource);\r\n    });\r\n  <\/script><br \/>\n<style>\r\n\t.faqTitle{\r\n\t\ttext-align: center;\r\n\t\tfont-weight: 700;\r\n\t\tfont-size: 28px;\r\n\t\ttext-align: center;\r\n\t\tmargin-bottom: 0px !important;\r\n\t\tfont-family: \"Open Sans\";\r\n\t\tline-height: 44px;\r\n\t}\r\n\r\n\t.faqSubtitle{\r\n\t\ttext-align: center;\r\n\t\t\/* margin-bottom: 0px; 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Tujuannya adalah meningkatkan loyalitas pelanggan dan mendorong penjualan yang berulang.<\/p>\n<\/div>\n<\/div>\n<p><!-- question 1 END --><\/p>\n<p><!-- question 2 START --><\/p>\n<div class=\"accordion-wrapper\">\n<div class=\"header-faq\"><button class=\"question\">Apa itu CRM dan contohnya?<\/button><\/div>\n<div class=\"answer\">\n<p>CRM (Customer Relationship Management) adalah sistem yang membantu perusahaan mengelola interaksi dengan pelanggan secara efisien. Contohnya termasuk Salesforce, Zoho CRM, dan HashMicro Retail CRM.<\/p>\n<\/div>\n<\/div>\n<p><!-- question 2 END --><\/p>\n<p><!-- question 3 START --><\/p>\n<div class=\"accordion-wrapper\">\n<div class=\"header-faq\"><button class=\"question\">Bagaimana cara meningkatkan CRM dalam ritel?<\/button><\/div>\n<div class=\"answer\">\n<p>Tingkatkan CRM dengan mengoptimalkan penggunaan data pelanggan, personalisasi promosi, dan integrasi sistem penjualan. 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